Vista Ademco -10SE Troubleshooting Guide

VISTA-202-PARTITIONEDSECURITY SYSTEMINSTALLATIONINSTRUCTIONS(2NDEMCOIN7526V211/95Previous MenuAddition of new 5800 seriestransmitters with this contro

—One installer codefor entire system(user 1)One Master codefor eachpartition (user 2)12 secondaryuser codesfor eachpartition (users 3-14)One baby-sitt

The installer programs the 4-digit Installer Code initially as part of theprogramming procedure. The factory default Installer codeis “41-1-2”, butmay

Keypad FunctionsGeneral InfomlationNote that if you enabledQUICK ARM for the partition (field *21), the [#l keycanbe pressedinsteadof entering the par

Panic KeysRela#Powdine Carrier(if used)42S5 VoiceModule(ifused)Esit Error AlaraI-b(if programmed)There are three panic key pairs or (on some keypads)

Trouble Conditions(See Troubleshooting Guide also)GeneralInfomnation,~~t, ~“Batter#’ DieplayeTelephone tie FailnrePower Faihwaother Displaye(Fixed Wor

SYSTEM (including Wireless)SYMPTOMPOSSLBLJICAUSEREMEDY1.Transmittersignalnotre- la. Transmitteror588U5882notproperlyla Check or changetransmitter’sbat

TROUBLESHOOTING GUIDE (continued)SYMPTOM1.“AC POWER”lightOff.>.. Digitalcommunicatormes-sagenotbeingreceived.L Doesnotarmproperly.LVIBTA-20doesn’tr

CONTAC’?7NG TECHNICAL SUPPORTPLEASE,Before you call Technical Support, be sure you:●●●●●●READ THE INSTRUCTIONS!Check allwiring connections.Determine t

REGULATORY AGENCY STATElilENTSUL NOTICE: This is a “Grade A“ residential systenFEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENTThis equipment

SpecifkationsVISTA-20SECURITYCONTROL4127REMOTE KEYPAD4137AD & 5137ADREMOTE KEYPADS1. Physical 12-1/2 WX 141/2° H X 3“ D (318mm X 368mmX 76mm)2.Ele

6127REMOTE KEYPAD6128REMOTE KEYPAD6137mom KEYPAD6138 & 6139REMOTE KEYPADS5881/5882 SEIKIJ3SRF RECEIVERS(58W System)5800TMTRANSMI’ITERMODULEused wi

optional Long Bange Badio“ Allows allmessages that have been programmed togototheprimzuytelephonenumber to be reported additionally to a 7720 PLUS or

ACcessories (Compatible Devices)SotmdereCompatible 2-W=Smoke DetectorsCompatible 4-W=Smoke#CombuetionDetectomNo. 132UI’F2 16.5VAC, 25VAPlug-In Transfo

Transmitter Input Loop Identification. All of the transmitters illustrated belowhave one or more unique factoryassignedinput (loop) ID codes.Each of t

- NOTES --112-

WARNINGTHE LIMITATIONS OF THIS ALARMSYSwWhile this System is an advanced design security system, it does not offer guaranteed protection againstburgla

INDEXl-Minute Delay ... 651011BE12M ...

Charging Voltage ...- 108Check-In Signal ...

Optima24 Plus FAX 96 Modem...96OptionSelection... 63,94Output D

-w-Wked Wansion ... 9Wired ExpansionZones ...

ADEMCOLIMITED WARRANTYAlarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions,subsidiaries and affiliates (“SeIler”),

. . . . .,. .-1‘a“\Figure 22. VISTA-20 SUMMARYOF CONNECTIONS-119-

This section provides instructions for mounting the control cabinet, andinstalling the cabinet lock (if used). Also included in this section areinstru

ALARM DEVICE MANUFACTURING CO.A DIVISIONOF PITTWAYCORPORATION165 Eilaen Way, Syosset, New York 11791Copyright@ 1995 PMWAY CORPORATIONN7526V2 11/95

Mounting The Control’s Ckuit Board Alone in The Cabiiet @lg. 2)1. Hang two short Black mounting clips (provided) on the raised cabinettabs (seeDetail

Mounting Control and RF Receiver Ckuit Boarda Togetbr, b the Cebmet1.2.3.4.5.6.7.8.Hang two short (black) mounting clips (provided with receiver) on t

Stenderd Fimne Line ComMctioneIncoming phone line and handset wiring is connectedto the main terminalblock(via a RJ31Xjack) asfollows(alsoseeFigure 4&

b. Wire the other three terminals (Sync,- Data, Corn) on the 4300transformer. Wires from these terminals must be connectedto a 9-pinconnectoron the co

This section lists the wired keypads that may be used and providesinstructions for wiring and mounting the keypads.A preliminary check-out procedure i

3. Connectremote Keypadsfor Partition 1 to brminals 4,5,6, and 7 on thecontrolboard, as shownin Figure 6.4. Connect remote Keypads for Partition 2 @ t

‘1 ISUPPLEMENTARYCONTROLPOWERSUPPLYTERMINALSTRIPF&ma 7. Using A Su=)piammtarpPower Supply For Keypadscheck-out ProceduraIf you want to checkthat t

RECOMMENDATIONS FOR PROPER PR-OTECTIONThefollowing recommendations for the location of fire and burglary detectiondevices help provide proper coverage

This sectionprovides information on how programming is performed in thissystem. It will enable you to understand how to enter and exit theprogramming

3,4.If the number of digits that you need to enb- in a data field is less thanthe maximum digits available (for example,the phone number field), enter

This section provides general information for the hard-wired zones in the system, plusspecific instructions for installing 2-wire smoke detectors, 4-w

Turning off Fire Alarm SoundizlgYou canturn off Fire alarm sounding by pressingthe OFI? key on any ke~ad orother armingklissrming devicein that partit

COMPATIBLE 4-WIRE SMOKWCOMIK.WTION DETECTORS1412System Sensor, 4-wire ionization products of combustiondetector2412System Sensor, 4-wire photoelectric

Rogmmdng iiard-Wmed Zones1.With at leastone 2-line Alpha keypad (5137AD or 6139) connectedto thePartition 1 keypad terminals on the control, power up

m,Enter the partiti~n to which this zone isassigned, “1“ or “2”. The factory default ispartition 1. Press [*I to continue.ml for~~d[~][~]forct. R~~er~

Check-Out Procedure For Hard-Wined ZonesAfter installation of all hard-wired devicesis completed,euch partition of thesetity systemshouldbe checked,as

This sectionprovides information regarding the use of expansion modules for expanding thenumber of wired zones in the system, the modules that can be

Rogrammm- g WinedExpansion zones1. With at least one2-line Alpha keypad (5137AD or 6139) connectedto thePartition 1 keypad terminals on the control, p

Section 1.Section 2.Section 3.Section 4.Section 5.Section 6.Section 7.GENERAL DESCRIPTION...+...

II10 ReportCode1st 03 2nd 12 3CIITypicalsummarydisplayThe report codeco~ists of 2 hexadecimaldigits,eachin hum consistingof2 numerical digits. Forexam

check-out Procedure For Wmd EX@iWSiOQ Zcmes -After you have completedinstallation of all devices,all expansion zones ineuch ptition of the securitysys

This section provides instructions for installing 5800 series wireless receivers andtransmitters and includesa procedurefor programming wirelesszones.

Installing the 5SS1/58?32 ReceiverRF System InstaUationAdvisoriesDisregard the following advisories if the receiver is mounted in the controlcabinet a

Instalbg the 5SOOTM ModuleInstallation of this module is necessaryonly if you are using one or more5827BD Wireless Bi-directionalkeypads.Note: The 582

Tr“tier Inpti Types—Allof the transmitters describedhave one or more unique factory assignedinput (loop) ID codes.Each of the inputs requires its own

Programmingg the Receiver and Transmitters1. With at least one 2-line Alpha keypad (5137AD or 6139) connectedto thePartition 1 terminals, power up the

J.ZoneNumberaII20 PartitionIIII20 Report Codelst03 2nd12 3CIIII20 Input TypeRF Trans. RF: -IIII20 Learn S/N ?o=No 1= Yes OII-37-Each zone must be assi

IITRANSMIT NOWIIIf “yes” is selected’in response to the “LearnMN?” prompt, this display will appear.Fault and restore the transmitter to be learned.A

Using The Tmnsmitter Sniffer Mode1. Enter Installer code (4112)+ # + 3. This initiates a procedure that willprovidea checkthat all transmitters have b

Transmitter Input Types ...~...V... 35Transmitter Battery Life...

5800 Saks Transmitters TableAlsod= *OAPPENDIXA toward the end of tbie xnenualfor tmmmmtt- er input loops and button locatiom.ModelDescriptionInputType

Instalbg 5S00 Series Tranmmtt—“emTo be sure reception of the transmitter’s signal at the proposed mountinglocationis adequate,perform a Go/No Go test.

Rek@Powerlime Carrier Device BasksRelays and Powerline Carrier devices (ex. X-10 brand devices) areprogrammable switchesthat canbe used to perform man

[,:vY mRE~YEITHER ORBOTHCANBEUSEDTERMINALSONJ !.CONTROLPANELjj-+oK05!J64-PINCONSOLEPW\G=1..., - --- *●TAMPERJUMPERPOSITION4229INCABIN=—E@,QQQQQQQQoQQo

W*IW Connections1. Spliceone end of a 3-conductorcable to the wire ends of the 4142TR cablesuppliedwith the 4300 transformer.2. Connect the 4142TR cab

~~g OptiOnS DefinedThe following will help you understand the programming of OUTPUTDEVICES when using *8O and *81 modes. The options used to start and

2STOP (STP):A) 1.B). 1.2.If a “SYSTEM OPERATION’-is chosen (e.g., End of ExitTime), that operation will cause the device to activate asselectedin “ACT

—Output Relays and Powerline Carrisr Devices1. With at least one 2-line Alpha keypad (5137AD or 6139) connectedto thePartition 1 keypad terminals on t

*****UseO(Any)forPartitionNo.(P)entry.Or at Disarming,whicheveroccursearlier.OHOICWFOR ZONETYPES00=NotUsed04=InteriorFollower 08=24HrAux01=Entry~xit#l

ZoneList Displays4b●●●●●To stop the Device action and turn off the lamp, we do not want to use arestoreof eny zone,so a “O will be programmed for theR

Alpha Vocabulary List (For Entering Zone Destiptors) ...~... 71Character (ASCII) Chart...

—This section provides instructions for mounting the 4285 Voice Module,wiring the VoiceModule and for programming the system for phone accessvia the V

Voice Module W-The 4285 iswired betweenthe controlpanel end the premiseshandset(s). Itlistens for touch tones on the phone line and reports them to th

-.1,2.3.4.428!5WIRING NOTES:Wire the4285 VoiceModuleexactlyasshowqusinga direct-connectcordandRJ31Xjack.If Touch-tinesarenotheardwhenpressingkeysfollo

Programming The Control For Phons Access1.With at least one 2-lke Alpha keypad (5137AD or 6139) connectedto thePartition 1 keypad terminals on the con

Checking the Operation of the 4285 Voice ModuleTo Check Voice Module Operation From an On-Pmmises Phones1. Pick up phone and enter the programmed 2-di

This sectionprovides a list of compatiblesounders, connectioninformation for an externalsounder and programming proceduresfor those optionsthat affect

-.Sounder (kUBdOMThe VISTA-20 provides a 12 VDC output which can power external a.ku-msounders (bells or sirens, see compatible sounders listed previo

Testing the SounderAfter installation of the sounder is completed, each partition of the SecuritySystem should be carefhllyteste~ as follows.1.2.3.4.5

General InformationCkeck availability of ModeZs 7720 PLUS or 7820 long range radios.If output to long range radio is selected,alI messagesthat are pro

This sectionprovides instructions for the connectionof an optional remote 4146 keyswitchfor remote arming and disarming of the system, and the program

LIST OF FIGURES -Figure 1.Figure 2.Figure 3.Figure 4.Figure 5.Figure 6.Figure 7.Figure 8.Figure 9.Installing the Cabinet Lock ...

4146 KEYSWITClli@ure 19 (A). Keyswitcb Wiring (4300 Interface Transformer not used)4400 TRANSFORMER,0Z.7PH5‘B4144 KEYSWITCHFigure 19 (B). Keyewitcb Wt

RosI--@3 For men-o~e K-*1. With at least one2-line Alpha keypad (5137AD or 6139) comectedto thePartition 1 terminals, power up the system. If you had

,[07 ResponseTimel[lTypicalsummarydisplay1,IIZnZTPRCln RT0777 1 3CHW1IIEnter the desired response time for zone 7.The recommended entry for keyswitcho

Ganaral InformationAn Audio Alarm VerMcation (Alv) module, such as the Eagle 124~ is anadd-on accessorythat permits voicedialog between en operator at

Figure 20.Figure 21.l+=Flir744!5?LUREIAY1.SWWNml11NOTE00 NOT USERELAYI FoRANVOTHERPURPOSE.Connection Of AAV Unit When Not Using A 4285 Voice ModuleIi

In section2, you made temporary power connectionsfor the purpose of programmingg andtesting the installation. This sectionprovides tiormation about fi

Making the Battery Connections1. Use the battery staudby formula (above) to selectthe appropriate batteryfor the installation.2. Attach the Red and Bl

This sectionprovides instructions for programmingAlpha descriptors.This is recommendedfor systemsusing Alpha keypads,and necessaryifa 4285VoiceModule

SummuryModeDisplayDefaultDescrkk.or~II X ZN 01 ZONE 01 IIFlashingCursor(systemisreadyforentryofword).3IIFunctions: ‘‘1 II II[s1[11[61[81Scrolls both a

m“9. Press “6”to accept the selectedword.Noie: Iftheseare the onlY words YouP1[*Flashing Cursor if “6” ispressed(systemready fornextword).10.slmmlarY

HOW TO USE THIS MAIUWiLThis manual is written to accommodate both the new and the experienced installerof Ademco products. A general description of th

4.5.6.For selectionof the next word (e.g.,DOOR), repeat step3, as follows.Press key [3] until the fist letter of the next word appears (e.g., “D”).The

ALPHA VOCABULARY LIST@or ~tering Zone Descriptors)000 (WordSpace)AAIR054M● 067058● 059● 060061● 062063● 064● OS5066066● 069070● 071072● 073074075● 076

Use X83 interactive mode when a wirelessbnsmitter is to be physically added, removed, orsimply changed(as when replacinga unit that has a non-removabl

ILearn S/N ?O= No, l= Yes OIIIITRANSMIT NOWII~ical summarydisplaym7. Ress “1”(Yes).8.9.Activate the transmitter by pressing andreleasing its button, o

Enter Zn Num.(00 = Quit)18tine Numberentered T!&piCalsummarydisplayIIZn ZT P RC In: L18 03 1 3C RF:❑IICurrentInput(Loop)Numb&withtlashingcurso

This sectionprovides an explanation of formats this system accommodatesfor reportingalarms and other system conditions to the centralstation. The proc

The following describes each format in greater detail.3+1 and 4+1 Standard FormatsComprisea 3- (or 4) digit subscribernumber and a single digitreport

Ademco Contact ID Reporting takes the followingformat:CCCC QEEE GG ZZZwhere:CCCC =Q=EEE =GG=Zzz =TABLE OF CONTI,123 I Alarm, 24-hour AudibleI143 Alarm

Communication R~~IntroductionThis sectionprovides instructions for programming thosefields that affectcommunicationsbetweenthe controland the centrals

Press *48 REPORT FORMAT, PRIMARY/SECONDARYPrimary❑Secondary ❑Determines which format is to be used to report to the centralstation.O= 3+1; 4+1 ADEMCO

CONVENTIONS USED IN THIS MANUALBefore you begin using this manual, it is important that you understandthe meaning of the following symbols (icons).Ent

TO PROGRAMSYSTEMSTATUSAND RESTOREREPORTCODES(*59-*76,&*89)The following is a setof guidelines to be used for programming report codes.The actual d

See TO PROGRAM SYSTEM STATUS AND RESTORE REPORT CODES explanation onprevious pagefor fields *66-*76, and *89.Press -Press *7Press MMPress *7OPress *71

Press *9O EVENT LOGGINGuO=None; 1 = Alarm/Alarm Restore;2 = Trouble/Trouble Restore;4 = Bypass/BypassRestore;8. Open/Close. Default is “3”.l.JxumpZ.e:

-.General informationYou must assign a zone type to each zone,which will then define the way inwhich the systemwill respond to faults in that zone. Zo

Type0624hour Silent Alarm‘Ijpe 0724hour Audible Alarm&pe 0824-hourAuxiliary AlarmType 09Supervised Fire(With Verification onZone 1)‘&pe 10Inte

Descriptions of System Data FieldsTHE BLANK PROGRAMMING FORM SHOULD BE USED TO RECORD THE DATA FOR THIS INSTALLATIONDefaults (where applicable) Are In

*27POWERIJNE CARRIER DEVICE (X-1O) HOUSE ID❑Powerline Carrier devicesrequire a House ID. This field identifiesthis houseID to the control.If Powerline

DIALERPROGRAMMING(~)*34*35*36*37*36ALARM BELL TIMEOUTn—This field determineswhether the external sounder will shut off aftertime allotted,or continueu

For Fields %3, M, M, and W6.Entries provided for up to 4 digits for primary officeand 4 digits forsecondary.Enter digits O-9; # +ll=B; # +12=C; # +13=

ZnZTPRC In: L20 091 10RF:-1*50*5 I*52*53*56SPLI!UDUAL REPORTINGc!Enter Oto disable (Backupreport only). This is the defaulkIToPRIMARYTo SECONDARY1=Ala

The VISTA-20 is a 2-partition controlthat supportsup to 32 zones,usingbasichard-wired, wired expansion,and/or wireless,plus 3 keypadzones.Baeic~zonesR

—J.Zone NumberREaZone ‘&pe (ZT): Each zone must be assignedto a zone type, whichdefinesthe way in which the systemrespondsto faults in that zone.E

TRANSMIT NOWITypical SummsryDisplayA.cewIIProgram Alpha?O=NO I= Yes OIIIf “yes”is selectedin responseto the previous prompt, the “TransmitNoN display

TO PROGRAMSYSTEM STATUSAND RESTOREREPORT CODES(*59 -76, & *89)The following is a set of guidelines to be used for programming report codes.The act

*7*WREsToRE*7OREPORT CODES(*70+76)*7I*72*73*74*75*76*8OAC LOSS REPORT CODE rilIISee box on previous page. Reports with Partition 1 Subscriber No._ of

*8 I*82*83*89*O*91-2ZONE LISTS FOR OUTPUT DEVICESThis is an interactivemenu mode that is applicable only if field *25 isprogrammed for a 4229, 4204, o

Device number 2 must either be programmed to be STOPPED infield *8O or STOPPED by entry of security code + # + 8 + 2.Partition in *O shouldbe setto “O

-.GeneralInformationThe VISTA-20 can be remotely programmed horn an IBM compatible Per-sonal Computer (PC), a HAYES Modem, and Ademco’sV-LINK@ Softwar

c Read: Arming Status,AC Power Status, Lists of Faulted Zones, BypassedZones, Zones Currently in Alarm, Zones Currently in Trouble, and RFsensorswith

Test Px●cedureAfter installation is completed,each partition of the Security System should becarefullytested,as follows.1. With the System in the disa

●●—When one button of a transmitter (RF, UR, or BR) is activated, allzonesassignedto other buttons on that transmitter are cleared.Thisalso appliesto